| SHOP
TRADING POLICIES |
| Scraploot
Scrappers Discount We offer a 10%
discount for all purchases over $50 before postage,
including our double up clearance, which provide 2 for 1
specials as well as on going specials for non double up
product.
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| Payment We accept secure
credit card payment from Visa, Mastercard and PayPal.
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| Postage Flat rate postage rates of $7.50
within NSW and $9.50 anywhere else in Australia,
including registration for purchases over $100. For
Express Mail services within Australia. Overseas postage
is $32.50.
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| Delivery We guarantee you
FAST delivery. Your order will normally be filled
within 1 working day and then dispatched within two
working days of payment being received. Once the
order leaves us, then its over to Australia Post to
deliver within their normal postage times. If
for any reason which is outside of our
control, we cannot dispatch your order within 5
days, we will contact you so that we can make alternative
arrangements.
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| Refunds We endeavour to
maintain high stock levels of listed product at all
times. Where we have unexpected high purchases where
product becomes unavailable, we will contact you via
email, advising that the item is not in stock. Where the
product has been paid for and you choose not to wait
until new stocks arrive, we will direct debit the
refund into your bank account, details of which we will
ask you to provide.
If for
any reason you are not happy with your order when you
receive it, email us at info@scraploot.com.au telling us
why, returning the product unopened in the original
packaging, for a replacement or refund.
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| Privacy Your privacy is
as important to us, as ours is to us. We will never pass
on your details to anyone without your prior permisson.
scraploot.com.au uses its best endeavours to continually
apply and update all current software functionality
available to protect your information. The information
you provide us is kept secure and will only be used
by scraploot.com.au for the purpose of processing your
payment, dispatching your order, sending you newsletters
and special offers. If you are a winner in any of our
competitions we will use the information you provided us
with, to advise you of your success.
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Secure ecommerce shopping cart software and credit card processing provided by ezimerchant
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