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        Welcome to Scraploot.com.au
 
 
 

 

SHOP TRADING POLICIES
Pricing

Because we operate over the internet we can offer you fantastic savings - all of our products are between 10% and 20% less than RRP, when discount is applied for purchases over $50 excluding postage. Our double up clearance offers provide 2 for 1 specials as well as on going specials for non double up product.

Payment

Direct debit payments are to be received within 5 working days of order being placed, or goods will be returned to stock. We accept secure credit card payment from Visa, Mastercard and PayPal.

Postage

Flat rate postage rates of $6.50 within NSW and $7.50 anywhere else in Australia, including registration for purchases over $100. For Express Mail services within Australia and for Overseas postage please email us and we will advise postage.

Scraploot Redemption Vouchers

Terms and conditions for the use of Scraploot Redemption Vouchers are printed on the reverse side of each voucher.

Delivery

We guarantee you FAST delivery. Your order will normally be filled within 1 working day and then dispatched within two working days of payment being received. Once the order leaves us, then its over to Australia Post to deliver within their normal postage times. If for any reason which is outside of our control, we cannot dispatch your order within 5 days, we will contact you so that we can make alternative arrangements.

Refunds

We endeavour to maintain high stock levels of listed product at all times. Where we have unexpected high purchases where product becomes unavailable, we will contact you via email, advising that the item is not in stock. Where the product has been paid for and you choose not to wait until new stocks arrive, we will direct debit the refund into your bank account, details of which we will ask you to provide.

If for any reason you are not happy with your order when you receive it, email us at info@scraploot.com.au telling us why, returning the product unopened in the original packaging, for a replacement or refund.

Privacy

Your privacy is as important to us, as ours is to us. We will never pass on your details to anyone without your prior permisson. scraploot.com.au uses its best endeavours to continually apply and update all current software functionality available to protect your information. The information you provide us is kept secure and will only be used by scraploot.com.au for the purpose of processing your payment, dispatching your order, sending you newsletters and special offers. If you are a winner in any of our competitions we will use the information you provided us with, to advise you of your success.

 

 

 

 

 


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