| SHOP
TRADING POLICIES |
| Pricing Because we
operate over the internet we can offer you fantastic
savings - all of our products are between 10% and
20% less than RRP, when discount is applied for purchases
over $50 excluding postage. Our double up clearance
offers provide 2 for 1 specials as well as on going
specials for non double up product.
|
| Payment Direct debit
payments are to be received within 5 working days of
order being placed, or goods will be returned to stock.
We accept secure credit card payment from Visa,
Mastercard and PayPal.
|
| Postage Flat rate postage rates of $6.50
within NSW and $7.50 anywhere else in Australia,
including registration for purchases over $100. For
Express Mail services within Australia and for Overseas
postage please email us and we will advise postage.
|
| Scraploot
Redemption Vouchers Terms and
conditions for the use of Scraploot Redemption Vouchers
are printed on the reverse side of each voucher.
|
| Delivery We guarantee you
FAST delivery. Your order will normally be filled
within 1 working day and then dispatched within two
working days of payment being received. Once the
order leaves us, then its over to Australia Post to
deliver within their normal postage times. If
for any reason which is outside of our
control, we cannot dispatch your order within 5
days, we will contact you so that we can make alternative
arrangements.
|
| Refunds We endeavour to
maintain high stock levels of listed product at all
times. Where we have unexpected high purchases where
product becomes unavailable, we will contact you via
email, advising that the item is not in stock. Where the
product has been paid for and you choose not to wait
until new stocks arrive, we will direct debit the
refund into your bank account, details of which we will
ask you to provide.
If for
any reason you are not happy with your order when you
receive it, email us at info@scraploot.com.au telling us
why, returning the product unopened in the original
packaging, for a replacement or refund.
|
| Privacy Your privacy is
as important to us, as ours is to us. We will never pass
on your details to anyone without your prior permisson.
scraploot.com.au uses its best endeavours to continually
apply and update all current software functionality
available to protect your information. The information
you provide us is kept secure and will only be used
by scraploot.com.au for the purpose of processing your
payment, dispatching your order, sending you newsletters
and special offers. If you are a winner in any of our
competitions we will use the information you provided us
with, to advise you of your success.
|
| |
